Comments on: Thinking Globally – Where Should a CIO Begin? http://www.ciodashboard.com/it-organization/global-cio-where-begin-thinking/ IT Strategies for CIOs and IT leaders Tue, 31 Jan 2012 14:10:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Shayne Edmondson http://www.ciodashboard.com/it-organization/global-cio-where-begin-thinking/comment-page-1/#comment-5007 Shayne Edmondson Wed, 11 Nov 2009 21:53:22 +0000 http://www.ciodashboard.com/?p=1263#comment-5007 I agree with your assertion that Enterprise Architecture as Strategy is a great book. While the 4 operating model grids is a great reference; it is not appropriate to apply a single operating model for a global organization. The financial services sector for example has local legislation/regulation which prevents unification of certain functions (examples include: BASEL II and SOX). That said, there is benefit from applying these models to individual business units (examples include: Payments, Finance, HR, and CRM) this enables not only local legislation/regulation to be considered but also local market drivers; these are highly competitive local markets (e.g. mobile banking in South America) are probably not best suited to unification whereas Finance, Procurement and HR may be ideal candidates. Although you do allude to this in your article, ‘business (or business unit)’ I felt it deserved another mention having seen broad-brush approach in the past creating a world of pain for delivery teams. I agree with your assertion that Enterprise Architecture as Strategy is a great book. While the 4 operating model grids is a great reference; it is not appropriate to apply a single operating model for a global organization. The financial services sector for example has local legislation/regulation which prevents unification of certain functions (examples include: BASEL II and SOX). That said, there is benefit from applying these models to individual business units (examples include: Payments, Finance, HR, and CRM) this enables not only local legislation/regulation to be considered but also local market drivers; these are highly competitive local markets (e.g. mobile banking in South America) are probably not best suited to unification whereas Finance, Procurement and HR may be ideal candidates. Although you do allude to this in your article, ‘business (or business unit)’ I felt it deserved another mention having seen broad-brush approach in the past creating a world of pain for delivery teams.

]]> By: Shayne Edmondson http://www.ciodashboard.com/it-organization/global-cio-where-begin-thinking/comment-page-1/#comment-30658 Shayne Edmondson Wed, 11 Nov 2009 21:53:00 +0000 http://www.ciodashboard.com/?p=1263#comment-30658 I agree with your assertion that Enterprise Architecture as Strategy is a great book. While the 4 operating model grids is a great reference; it is not appropriate to apply a single operating model for a global organization. The financial services sector for example has local legislation/regulation which prevents unification of certain functions (examples include: BASEL II and SOX). That said, there is benefit from applying these models to individual business units (examples include: Payments, Finance, HR, and CRM) this enables not only local legislation/regulation to be considered but also local market drivers; these are highly competitive local markets (e.g. mobile banking in South America) are probably not best suited to unification whereas Finance, Procurement and HR may be ideal candidates. Although you do allude to this in your article, ‘business (or business unit)’ I felt it deserved another mention having seen broad-brush approach in the past creating a world of pain for delivery teams. I agree with your assertion that Enterprise Architecture as Strategy is a great book. While the 4 operating model grids is a great reference; it is not appropriate to apply a single operating model for a global organization. The financial services sector for example has local legislation/regulation which prevents unification of certain functions (examples include: BASEL II and SOX). That said, there is benefit from applying these models to individual business units (examples include: Payments, Finance, HR, and CRM) this enables not only local legislation/regulation to be considered but also local market drivers; these are highly competitive local markets (e.g. mobile banking in South America) are probably not best suited to unification whereas Finance, Procurement and HR may be ideal candidates. Although you do allude to this in your article, ‘business (or business unit)’ I felt it deserved another mention having seen broad-brush approach in the past creating a world of pain for delivery teams.

]]> By: Krissy Sutton http://www.ciodashboard.com/it-organization/global-cio-where-begin-thinking/comment-page-1/#comment-4768 Krissy Sutton Wed, 04 Nov 2009 04:56:42 +0000 http://www.ciodashboard.com/?p=1263#comment-4768 Thank you for sharing this post with me... ;-) Thank you for sharing this post with me… ;-)

]]> By: Krissy Sutton http://www.ciodashboard.com/it-organization/global-cio-where-begin-thinking/comment-page-1/#comment-30657 Krissy Sutton Wed, 04 Nov 2009 04:56:00 +0000 http://www.ciodashboard.com/?p=1263#comment-30657 Thank you for sharing this post with me... ;-) Thank you for sharing this post with me… ;-)

]]> By: Chris Curran http://www.ciodashboard.com/it-organization/global-cio-where-begin-thinking/comment-page-1/#comment-4518 Chris Curran Wed, 28 Oct 2009 15:21:55 +0000 http://www.ciodashboard.com/?p=1263#comment-4518 Thanks for the thoughtful comments. John, to your point about the table implying that "centralized" is the right answer, I have two thoughts. First, if you buy MIT's model, only some organizations would be a fit for the Unification model. In one study they did, only 57% of the firms responded that Unification was their target. Second, based on my experience, a firm's culture and bureaucracy often gets in the way of a "pure" centralized service or function, so this is really meant as a discussion model rather than one that is perfect in practice. Thanks again, -Chris Thanks for the thoughtful comments.

John, to your point about the table implying that “centralized” is the right answer, I have two thoughts. First, if you buy MIT’s model, only some organizations would be a fit for the Unification model. In one study they did, only 57% of the firms responded that Unification was their target. Second, based on my experience, a firm’s culture and bureaucracy often gets in the way of a “pure” centralized service or function, so this is really meant as a discussion model rather than one that is perfect in practice.

Thanks again,

-Chris

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