CIO Dashboard

Can Haptics Touch the Enterprise?

January 7, 2010

I had the chance to drive the 2010 Lexus HS 250 hybrid while my car was in the shop. While it’s good to see more hybrids hitting the road, the more interesting thing to me was the new navigation system and the controller that drives it. Aside from several mediocre dial-oriented efforts from [...]

Read the full article →

Customer Channel Dis-Integration

December 22, 2009

Consider the experience my partner Rajesh and I had in the Delhi airport yesterday with one of the newer, progressive airlines as an example why integration across customer touch points is critical to everything from revenue generation to long term customer retention.

We entered the front door of the terminal with only a printed itinerary in [...]

Read the full article →

How to Fix IT Planning

December 17, 2009

In response to the last post on the sad state of IT planning, one commenter noted:
This planning is deeply flawed, even if you “fix” it as described. An effective organization is not a collection of competing interests, and IT is not a resource to be divvied up. Where is the organization’s overall strategy and goals [...]

Read the full article →

IT Planning is Broken

December 9, 2009

Think back a few months.  It’s August and you are starting to marshal the troops for the annual pilgrimage to the mecca known as the annual IT budget.  You arm each of the IT leaders with a template, spreadsheet, and other tools with which they will collect the requests from the various business areas – [...]

Read the full article →

One Million Dollars or One Year

December 2, 2009

As we’re nearing the end of the 2010 planning cycle, it’s as good a time as any to reflect on how we plan projects and whether our processes are as effective as they could be. At one point or another, everyone working in IT has asked themselves, “Why is everything so complicated?” Priorities change, projects [...]

Read the full article →

CIO by Committee

November 23, 2009

We’ve had some good discussion on this blog, on LinkedIn IT Leadership groups and my CIO.com blog about the requisite skills and experience for a successful CIO. Earlier this week, I had the opportunity to hear two talks at a CIO conference Diamond sponsored that I’d like to combine into some observations about building [...]

Read the full article →

The Biggest Barrier to Cloud Adoption

November 10, 2009

Last week, I had the privilege of presenting alongside Dr. David Reed, one of the best thinkers in the future of computing, and Steve Russell, an innovative leader at Morgan Stanley, who has led the implementation of the largest and most successful private cloud I’ve heard of – very impressive. The event was part [...]

Read the full article →

CIO Careers: Learning from System Quarterbacks

October 28, 2009

Kyle Field at Texas A&M

Photo by StuSeeger
After an embarrassing loss to Kansas State last weekend, my Texas A&M football team responded with a resounding whooping (that’s a Texas term) of the Texas Tech Red Raiders Saturday in Lubbock, racking up a 52-30 victory.  This is a big win for our program, for sure.
Whenever the discussion [...]

Read the full article →

Thinking Globally – Where Should a CIO Begin?

October 23, 2009

A few weeks ago, I participated in a workshop with a global financial services CIO and a few of his leadership team to discuss what the coming 3-5 years would mean for the IT function and its role in the business.
The most important driver of this kind of conversation has to be where the business [...]

Read the full article →

6 Ways to Find Weak Signals

October 9, 2009

One of the fundamental mysteries in the practice of IT management is “why cant we get better at delivering projects?”  Much has been written about the subject, with the balance focusing on the negative – project failure, IT Fail, etc.  A recent article in MIT Sloan Management Review got me thinking about another angle on [...]

Read the full article →

← Previous Entries

Next Entries →