CIO Dashboard

Why Cloud Computing Has Legs

by Chris Curran on February 2, 2010 [email] [twitter]

Photo by Catherinette Rings Steampunk

Photo by Catherinette Rings Steampunk

For those who have been around IT for a while, the cloud computing wave has many of the same characteristics of any other fad: huge vendor investment, scads of new start-ups, a lot of media coverage and a few high-profile cases that you hear about over and over.  After talking this through with Diamond’s CEO Adam Gutstein and our colleague John Sviokla, I think there is one thing that makes the cloud phenomenon different. 

It directly addresses IT budget line items.

MIT’s Center for Information Systems Research periodically collect IT spend data from over 1,000 companies.  They report spending across four categories: Infrastructure, Transactional, Information and Strategic.  While it varies by industry, the infrastructure spend in their last report was around 40% of total.  They boil the world of IT spending down to four simple categories and infrastructure is one of them and it accounts for 40% of all enterprise IT spend.  One of the two compelling cloud computing stories is directly targeted at cheaper, greener and more elastic infrastructure.  Bingo!  [The other story is around business agility provided through cloud applications.]

I believe that the easier it is to see where a new technology can impact a business, the broader interest and acceptance it can have in the marketplace.  As another example of this, take a look at service oriented architecture.  SOA had a similar vendor and media buzz early but has since stalled.  Try to find “SOA” on a top-line IT budget – you can’t.  In fact, making a case for an architectural investment like SOA by itself is almost impossible.

To support the notion of an apparent fall in SOA interest, consider the responses we got from almost 600 business and IT execs on their current and planned SOA investments in our latest Diamond Digital IQ survey.  Almost 70% surveyed haven’t and aren’t planning to invest in SOA.  I believe that this has more to do with the complexity associated with the communication of its value than its overall utility.

I think that cloud computing, especially infrastructure clouds, will be more like application maintenance outsourcing in that they both have easily addressable budgets, are easy to understand and therefore, will be easy to sell organizationally.

What do you think?

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Does the CIO Control IT Spending?

by Chris Curran on January 29, 2010 [email] [twitter]

At Diamond, we are in the early stages of analyzing survey data from our 2010 Diamond Digital IQ study, a multi-industry study of the strategic use of IT.  The respondents are equally distributed between business and IT leaders. For more details on what to expect, have a look at the DDIQ results from the last two years and a summary published by CIO Insight.

To whet your appetites, I wanted to share one of the questions and its results.  In the complex, global and distributed business world in which we live, we wanted to know as a percentage, how much of an enterprise’s total IT spend resided in the CIO’s budget.  For the purposes of this question, I only included the results from the IT leaders with the thought that it would be the most accurate.  Here are the results:

Forty-one percent of those surveyed said that 30% or more of their companies’ IT spend lived elsewhere.  Only 37% said that they controlled between 90-100%.  This is certainly a complex question to analyze and understand given the complex business structures, sourcing approaches and IT service models.  I wonder if there are other indications here of an emerging trend to distribute more IT capability?

Stay tuned for an early view of other results and the complete analysis.

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Run IT Like a Business, Not As a Business

January 25, 2010

A recent InfoWorld article by Bob Lewis questions the IT organization concept of “running IT as a business.”  Paraphrasing, he poses several problems with it:

No one inside your company is your customer
IT’s costs are always higher than external options
Building software that “meets customer requirements” is short-sighted and reactive
Software product focus limits enterprise wide thinking and [...]

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A Resurgence of Portfolio Management?

January 21, 2010

by Chris Curran and Jim Quick
Portfolio management was all the rage 5-6 years ago, driven in part by some good management thinking from people like Peter Weill at MIT CISR and Dr. Howard Rubin and in part by some software tool vendors.  Back then, most organizations added some kind of portfolio thinking or at least [...]

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IT Czar – A New IT Leadership Role?

January 14, 2010

With the NFL playoffs in full swing*, most of the league’s teams are on the sidelines thinking about how to get better for next year. Most of the introspection involves evaluating coaches and players. One new front office hire that is particularly interesting is Cleveland’s recruiting of Mike Holmgren as its new president. [...]

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Can Haptics Touch the Enterprise?

January 7, 2010

I had the chance to drive the 2010 Lexus HS 250 hybrid while my car was in the shop. While it’s good to see more hybrids hitting the road, the more interesting thing to me was the new navigation system and the controller that drives it. Aside from several mediocre dial-oriented efforts from [...]

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Customer Channel Dis-Integration

December 22, 2009

Consider the experience my partner Rajesh and I had in the Delhi airport yesterday with one of the newer, progressive airlines as an example why integration across customer touch points is critical to everything from revenue generation to long term customer retention.

We entered the front door of the terminal with only a printed itinerary in [...]

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How to Fix IT Planning

December 17, 2009

In response to the last post on the sad state of IT planning, one commenter noted:
This planning is deeply flawed, even if you “fix” it as described. An effective organization is not a collection of competing interests, and IT is not a resource to be divvied up. Where is the organization’s overall strategy and goals [...]

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IT Planning is Broken

December 9, 2009

Think back a few months.  It’s August and you are starting to marshal the troops for the annual pilgrimage to the mecca known as the annual IT budget.  You arm each of the IT leaders with a template, spreadsheet, and other tools with which they will collect the requests from the various business areas – [...]

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One Million Dollars or One Year

December 2, 2009

As we’re nearing the end of the 2010 planning cycle, it’s as good a time as any to reflect on how we plan projects and whether our processes are as effective as they could be. At one point or another, everyone working in IT has asked themselves, “Why is everything so complicated?” Priorities change, projects [...]

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