August 4, 2010
One of our travel clients has several thousand locations across the globe where they serve customers. While there are different brands and cultures, many of the functions are more common than they are unique. To make things more interesting, many of the local businesses are franchises, greatly increasing coordination complexity…...
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March 23, 2010
Print PDF This is the first of a 3-part series on shared services co-authored with Paul Blase Ayn Rand Would Have Shared More Services, Why Doesn’t Your Company? We all learned that it’s good to share – so why don’t companies share more, when there is more value to be had? Imagine if the architects of the last plane you flew used 20 different blueprints for each section of the plane – each not integrating ...
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