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Business Design

7 Digital Strategies of Top-Performing Companies

January 31, 2012
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Growing a multimillion dollar corporation during a recession is no small feat and it’s no accident. Companies that are swimming against the economic tide are doing things differently than those that are treading water, or worse, drowning. So, what exactly separates the best from the rest? In a world of tech-empowered consumers and employees, companies that are bucking the economic trend exhibit key behaviors that allow them to exploit technology and weave it into their ...

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Shared Services
Diamond’s 2010 Business Design Survey

March 23, 2010

This is the first of a 3-part series on shared services co-authored with Paul Blase Ayn Rand Would Have Shared More Services, Why Doesn’t Your Company? We all learned that it’s good to share – so why don’t companies share more, when there is more value to be had?  Imagine if the architects of the last plane you flew used 20 different blueprints for each section of the plane – each not integrating with the ...

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Thinking Globally – Where Should a CIO Begin?

October 23, 2009

A few weeks ago, I participated in a workshop with a global financial services CIO and a few of his leadership team to discuss what the coming 3-5 years would mean for the IT function and its role in the business. The most important driver of this kind of conversation has to be where the business is headed.  To serve as a proxy for this, we spent a good deal of time talking about questions ...

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Social Media as the CIO’s Trojan Horse

September 10, 2009

By Chris Curran and Rajesh Balaraman Many senior IT leaders in the US believe that they are beyond the first level of business engagement.  They have established IT’s value in general and have regular ways to interact with other parts of the organization, both to establish strategic plans and for specific project design and requirements.  Unfortunately, other parts of the world are not this far along. We recently spent some time with over 100 of ...

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A CIO Can’t Do More with Less

May 12, 2009

Yes, I realize that “doing more with less” is a saying that is used to encapsulate the increased pressure on the enterprise, and the IT function specifically, to keep the business running with less revenue coming in and lower budgets.  But, it bugs me because I think the saying propagates the myths that somehow IT can squeeze even more blood out of the stone, in the same environment in which the business is dissatisfied with ...

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