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IT Governance

Balancing Lopsided IT Governance

November 15, 2011
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As you’ve probably heard, it’s happening again. Corporations are decentralizing IT and calling the role of the CIO into question. Between social networking, cloud computing and digital mobility, business units are demanding more than ever from IT. As IT struggles to keep pace with rapid innovation, business units are growing increasingly comfortable purchasing and deploying outside systems on their own. As a result, conditions are ripe for restructuring the relationship between business and IT. According ...

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What’s the CIOs Role in Compliance?

July 7, 2011
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How often do the Chief Compliance Officer (CCO) and Chief Information Officer (CIO) have common cause to work together? More often than you might think. The IT department and the technology resources and skills they contain are among those most in demand by corporate compliance officers when taking on the often enterprise-wide projects that help keep their organization’s out of legal or regulatory hot water, so says a recent survey on corporate compliance practices co-sponsored ...

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Inside the Huddle: Connecting Strategy with Execution

July 23, 2010
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Co-authored with John Sviokla

We’ve hit the point in the summer when football training camps are almost upon us—one of our favorite times of the year. Football, in our opinion, more than other American sports, exemplifies the three dynamics we at Diamond use in assessing a company’s “Digital IQ”—Strategy, Mobilization, and Execution…...

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Governance, Analytics and Standards

May 6, 2010

Today was the first day of MIT’s Center for Information Systems Research (CISR) sponsors board meeting. CISR is a research program funded by 70+ companies that looks into important strategic management issues facing IT and its leaders. While the center’s name has “information systems” in its name, the groundbreaking research it produces is more about the planning, governance, investment, risk and innovation approaches that add the most to businesses, rather than software or specific technology ...

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Thinking Globally – Where Should a CIO Begin?

October 23, 2009

A few weeks ago, I participated in a workshop with a global financial services CIO and a few of his leadership team to discuss what the coming 3-5 years would mean for the IT function and its role in the business. The most important driver of this kind of conversation has to be where the business is headed.  To serve as a proxy for this, we spent a good deal of time talking about questions ...

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The CIO Role: One of Influence or Control?

July 29, 2009

I’d like to thank Michael Krigsman for inviting me to join him in the IT Failures town hall yesterday.  It was great to interact with a few CIOs and other experts in IT management and leadership and discuss challenges facing the CIO in successfully delivering value.  For those who missed it, the entire session was recorded. The focus of our discussion was on the CIO’s role in project success or failure.  (William Monroe regularly reminds ...

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“None” is Not a Social Media Strategy

July 22, 2009

Saying “No” to social media is a big mistake, especially if the decision was driven by the CIO.  Over the last few weeks, I have spoken to two CIOs, one in financial services and one in the public sector, who say their organizations have a “no social media” policy. I agree that there are many reasons to limit what your employees post on Facebook or LinkedIn.  That said, shutting off the spigot entirely misses out ...

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First Aid for IT Project Failures

July 20, 2009

I spent last week at Boy Scout Camp in Oklahoma.  One of the benefits of attending a Scout camp as an adult is the great training opportunities available.  This year, I was able to get Red Cross certifications in First Aid, Wilderness First Aid and CPR during the week – all very important when dealing with boys (and adults) in camps away from good cell phone signals. As I sit here and take a break ...

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The Problem With IT Benchmarks

July 1, 2009

A few years ago, I had the opportunity to meet with the enterprise CIO of a Fortune 50 company in the chemicals and industrial products industries (and many others, as I guess is the case for many giant companies).  The subject was justifying enterprise-level IT investments.  IT investments that span business units seem to be a tricky thing for companies without a CEO who isn’t a strong IT champion and those without an investment culture ...

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A CIO Can’t Do More with Less

May 12, 2009

Yes, I realize that “doing more with less” is a saying that is used to encapsulate the increased pressure on the enterprise, and the IT function specifically, to keep the business running with less revenue coming in and lower budgets.  But, it bugs me because I think the saying propagates the myths that somehow IT can squeeze even more blood out of the stone, in the same environment in which the business is dissatisfied with ...

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