CIO Dashboard

Social Media

7 Digital Strategies of Top-Performing Companies

January 31, 2012
Thumbnail image for 7 Digital Strategies of Top-Performing Companies

Growing a multimillion dollar corporation during a recession is no small feat and it’s no accident. Companies that are swimming against the economic tide are doing things differently than those that are treading water, or worse, drowning. So, what exactly separates the best from the rest? In a world of tech-empowered consumers and employees, companies that are bucking the economic trend exhibit key behaviors that allow them to exploit technology and weave it into their ...

...

0 comments Read the full article →

Social Media Monitoring and Analysis

February 17, 2011
Thumbnail image for Social Media Monitoring and Analysis

Guest post by Jeff Auker The market for the monitoring and analysis of social media conversations is beginning to hit its stride, so CIOs should expect a growing demand from your marketing colleagues for assistance selecting, installing, and maintaining a social media intelligence tool set. In conversations with CMOs here’s what they say they are looking to learn from social media conversations: The explosion of uncontrolled communication and the proliferation of channels represent a whole ...

...

15 comments Read the full article →

CIO Guide to Social Media

May 3, 2010
Thumbnail image for CIO Guide to Social Media

Social media’s impact on the enterprise is still unclear.  For every compelling story about Dell or Starbucks there are stories about wasted time and security concerns.  What is clear is that the new ways of socializing electronically are here to stay – until a newer, cooler, more exciting once comes along to take its place (MySpace anyone?). It is also unclear who in the enterprise will emerge as the champion for social media.  Maybe it ...

...

4 comments Read the full article →

Are IT Leaders Also Social Media Leaders?

April 28, 2010
Lattice by Tom Huffman (via Flikr)

“Why can’t we offer our app on the iPhone?” is a question heard more and more in the executive suite.  It’s a great example of consumer demand (or at least perceived demand) for information technology outpacing the capabilities of our enterprises.  I wonder if we are seeing the same thing in social media or if enterprises have done enough research to determine that various social channels are or are not a good fit? To get ...

...

7 comments Read the full article →

Enterprise Collaboration – What’s Your Problem?

February 25, 2010

Standing in line at DFW this morning, I glanced over to scan the latest TSA signage. The placard asks that anyone who has feedback to vista the TSA blog. Huh? Why use a blog that’s intended primarily as a publishing channel to collect feedback? That struck me as odd. So, I went to the site to have a look. After visiting the site, I was pleasantly surprised that they have a pretty decent, content-oriented blog ...

...

9 comments Read the full article →

Social Media as the CIO’s Trojan Horse

September 10, 2009

By Chris Curran and Rajesh Balaraman Many senior IT leaders in the US believe that they are beyond the first level of business engagement.  They have established IT’s value in general and have regular ways to interact with other parts of the organization, both to establish strategic plans and for specific project design and requirements.  Unfortunately, other parts of the world are not this far along. We recently spent some time with over 100 of ...

...

11 comments Read the full article →

Professional Identity Online – Are You a Dog?

August 12, 2009

Peter Steiner published his infamous “On the Internet, nobody knows you’re a dog” cartoon in 1993.  This mental image for me was just a joke – until recently.  For the most part, you know the people who email you, link up with on Facebook or LinkedIn.  Those you don’t recognize, you just write off as spam or a mistake. Today, Twitter is buzzing with an expose penned by John C. Dvorak, of PC Mag editorial ...

...

11 comments Read the full article →